Many people ignore things they cannot understand, that they fear or simply cannot do anything about. The Orlesians continued their Great Game even in the face of assassinations and the onslaught of the Venatori and Red Templars and the Breach itself. Many people like their lives to be calm and simple and without ructions. Ignoring the unusual ensures that continues. It does not however mean they have forgotten or did not see and understand. You take their memories from them? With their consent or without?