"I'm sorry, but I really don't know how it works, or what way there is to get back-- or if there is any. My... a relative of mine, he and some people he works with know about those things. If they haven't already figured out you're here, I could get you in contact with them. They might be able to help."
She gives Jenny a little nod to acknowledge what she said. "Hello, Jenny. I'm Alice. We should probably get that scrape cleaned up."