He ignored that as he headed for the computer. Asking what she meant would just open up a can of worms and he had no interest in giving her a reason to talk about times long past.
"I'm going to need photo ID and proof of current address," he said without looking at her. "You know you can also do this online, most people do that. It's easier." He didn't exactly care if it was easier for her but he preferred it when people did things without involving him. He really ought to do back office jobs but unfortunately at a library this size that wasn't really an option.