First Filter
If his crew is aware of our presence, it follows that he is also aware and unwilling to meet in person. We can extend an offer through Dr. McCoy if that's what you prefer, but we will honour his wishes should he refuse.
PTSD is the furthest thing from a simple ailment. He survived a traumatic experience that makes his life a living hell, distorting everything familiar beyond reason. The greatest of us can be utterly debilitated by it. I don't expect you to understand what that's like, but I can tell you that his fears are very, very real.