. . .maybe you have to actually be able to see your name, for it to take effect. Same with your symbol. (Though that begs to question how she sees when not looking through a reflection. Are there sensors in her hair? Judge Perception?? Weird. . .)
It's kind of redundant to ask when you last had them, as I imagine you'd have retraced your steps. But for something like that, they definitely must still be here, right?