The goblins certainly didn't help put people in the best of moods. They always seemed to be a little angry themselves, but that was just the way goblins were, honestly. She figured that maybe some wizards and witches were like that as well. Moody all the time because they were made that way. Caitlin tried to be more playful than that.
The mention of being a magizoologist made her grin. "Oh, that sounds exciting," she told the woman. "How did you find yourself in that sort of job?," she questioned. She'd ended up at the bank because she loved numbers so she assumed it was a similar thing for most people and their jobs, but asking was the easiest way to find out for sure.