Luna glanced down, and in doing so - one of the two not-yet-wands that held her hair back clattered to the floor, releasing her hair and draping it across her face. Well. Now she couldn't even see who was here.
Her hair, which had always been long, now a days drapped somewhere towards her lower back, and it took a full arm for her to push it back up and over her head. It was a tall... someone she didn't know. A true customer and not just a gawker or old friend. "Hello. Just give me a minute."
With one hand on her hair, the other on the ladder Luna hoped down the steps two or three at a time until she was no longer fifteen feet off the ground, and instead just a few. "How can I help you today?"