"Mikaela Banes." As a human, Starscream's voice was still recognisable--the same slightly scratchy, strangely-pitched one that he'd had as a Transformer. "This is Starscream. I need.. assistance."
He gave the nosy desk-clerk a glare, turning to look anxiously back at Skyfire. His bond-mate looked even colder than before, if that was possible, and Starscream didn't know what to do. He'd never been a.. a human before.
"Through possibly the same means that I was brought here, my bond-mate--" it gave him a little thrill right in his spark to be able to say that again "--has also arrived. We have also been given human bodies. I--" He paused, shoulders hunching in a bit, voice quieter. "He is very cold, Mikaela Banes. It's not good for human bodies to get that cold, is it? I don't know how to help him." Another pause, and he forced out the word he'd been dreading: "Please. He isn't a Decepticon. He isn't part of either faction."
If she wouldn't help Starscream, maybe she'd help someone outside the war.