He could hear the respect in her voice when speaking of the Clearwaters and made a mental note to keep an eye on reports from the Obliviators' office for mentions of her name. Sympathy and compassion, when in a professional context, were assets to be nurtured, rather than allowed to become jaded.
He thought on the wording of her reply. Her name was Greengrass, and he had a vague recollection of a Greengrass being sent to Azkaban after the Battle. "Pardon me for being presumptuous, but would those circumstances have to do with your family name?" The question was asked simply and non-judgementally.