*has the initial impression that you're nervous (and she can work with that) but cannot glean much from your somewhat babbling introduction*
*laughs congenially (and you can hear the smile in her voice)* I was hoping it would be you. Do you know I've been hoping that you would get in touch since I wrote that letter but I wasn't sure you would and oh it's so lovely to hear from you. How are you? Tell me every little thing.
*as she's talking to you, reaches into her handbag to extract a spiral notepad (in pristine condition) and opens the first page*