Michael had watched the surveillance footage from the woman's check-in, and she didn't personally consider her behavior to have counted as hysterical. Of course, Christine was the sort of person who exaggerated everything. That was nothing new. "No, of course you're not," Michael agreed, easily. "We all know that wasn't an option for anybody. We have no issue with that. But we are still concerned with the way things were handled. Why didn't you call Christian? He was on duty at the time, and also a man."
Michael was impressed with herself for not smirking here. Oh no, she didn't buy the 'I needed a man around' bullshit, not one little bit. "Why did you involve security? It doesn't sound like it was necessary, and Jai was quite in over his head."