On a normal day Michael might have gotten annoyed that Christine forgot to knock first, but this was not a normal day. Michael smiled pleasantly, waiting for Christine to make herself comfortable. "Evening," she echoed. "Thank you for being so prompt. I've got just a few things I need to talk to you about."
She had notes on both issues, but made no move to set them in front of her just yet. She had them all but memorized. Michael had thought for a long time on which was better to start with, and had ultimately decided it was clear. The McKnight check-in had to go first. "Christine, I'd like to talk about the McKnight check-in. Jai had quite a lot to say about it, and I'd like to hear your side, please."