There were a lot of details missing from Beti's statement, a lot of nebulous surrounding facts that Genesis had no clue about. 'In trouble' could mean a thousand different things, at a thousand different levels of bad. "I'm sorry," she began, because sometimes it helped just to have someone be sympathetic and listening. "You think, not know?" She kept her voice gentle, trying not to seem like she was prying but wanting to understand better. "Is it something no one can help with, or just something you can't?"