When Wilhelm appeared in the room, Erica was on the phone but she gave him the smallest nod to show she’d noticed his presence. As usual, she was looking well-dressed and professional.
“And I don’t care who you are.” Her voice was firm and clipped; the tone of someone who wasn’t going to take any bullshit. “You broke the rules and you’re banned. This is a non-negotiable point. Don’t call here again.”
She put the phone down and looked to her boss. "Wil," she said. "Good evening, surprised to see you in." Then she smiled at Much and added, "hello."