"Hello," Patricia said, looking terribly embarrassed, "sorry to bother you."
"You're in good hands, Mom," Nicholas assured her, "it's okay, you can be honest with her. I trust her. And you share a grandson!"
Patricia chuckled and then winced. "I suppose we do," she said, smiling at Anwen. "Nice to meet you then. This happened yesterday, I couldn't get away until today."