"We get a lot of reports in which there isn't any evidence. Like the lady who swears it was the neighbor's kids who egged her window. It can't be proven. We can't press charges. But we're aware it happened and we know the likely suspects. It's not about whether the officer believes it. We take the report, even if we're dead certain the person isn't being truthful. If you get an officer who is being super rude about it, you ask for another person."