"You're new here, right? Most people get to learn the Mocha menu fairly quickly, tell you what, you have that one I'll get another. My treat," she said quickly, "so don't argue."
With a grin she headed back to Joy, taking the cloth with her. Sweet-talking Joy was a matter of offering to rinse out the cloth and make sure it was clean, which in turn got her another hot chocolate on her tab, and a couple of extra muffins. Then of course she went back to the new guy, "There, see, no problem and you're all tidied up and with a hot chocolate to boot."
She sat down at the same table, "So, what's your name and where are you from? I'm Emma, first floor."