[video]
There's no reason to be sorry. It happens often and I was in the same position when I first arrived. [She also felt badly for those who remembered her when she couldn't return the favor.]
Ah, they certainly liked the idea of putting people on the island today. I don't think I've ever seen them do that before. [Her look and tone are apologetic.]
I'm afraid I don't know of any way down unless someone who can fly helps you. [Jumping wouldn't end well.]