Exactly what I said. [No, it really isn't hard.] It's obvious that not all worlds and dimensions are the same. I'm just curious about how things are in your world in comparison to my own.
[A beat. He's probably treading on broken glass already, but he's been wondering about something he heard on his first day here.]
I heard that souls are- or rather, aren't - a thing with the vampires where you're from. I guess that would be one difference.