Having felt the wolf before, knowing what goes on inside the wolf and how it feels is what makes her take a step back.
"All right, Sugar. We just gotta get you somewhere safe." She's talking calmly, lowly, the way you are supposed to speak to a scared animal, except that she knows the wolf isn't scared. It still seems the best option if she wants to help Oz.
"It's gonna be okay." Her right hand automatically goes to her left bicep, gloved fingers slipping under the top of the glove to push it down.