ahh, if i'd known/remembered there was a link list... it should also have a link to TekServe (http://tekserve.com/), probably the best mac service place on earth (certainly the best non-apple-owned one; i'm somewhat biased, since i worked there once, a while ago) and to the page about the TekServe FAQ (http://tekserve.com/about/faq.html), an awesome printed booklet containing lots of nice mac advice and help and info and whatnot.