His mental shielding was firmly in place, protecting him against the creatures of the Outer Realms, those who were mind-blind and unaware that their feelings and thoughts were so easily broadcasted to creatures such as himself. He could not feel her sadness through the natural abilities of his race. Nevertheless, any person could have heard it in her voice and seen it in her body language. He had sympathy for her -- and yet knew that this trial of hers would not be one that he could solve. It was likely he could not even attempt to assist.
"It would seem," he said, gesturing toward the open marketplace, "That this place is filled with races that likely might assist you. Elves are typically... insular... but it is possible that there are others here who could mentor you while you are here. I do not know most of those who travel with us. It may be that there are others within our ranks who could also give you what you might be seeking."
He was trying very hard to be helpful, knowing all the while that there was very little he could do. He tried anyway.