Ned shook his head slowly. He was still in disbelief over who this person actually was. But he smiled a half-smile and shrugged. "I wish I had more to tell you," he said, his voice hesitant. "But you just never know with this place. Damn madhouse is a pretty apt way to put it."
Still, he had to smile. There wasn't much else he could do. Ned was attempting to look reassuring in a world that looked as if it could fall apart at any moment. If he didn't smile, he'd probably do something horrible and terrifying, like break down and cry. And that would be less than pleasant. Not to mention pathetic.
"If you have any questions, honestly, just ask. Or write it in that journal," he added with a nod towards the book. "Honestly, most everyone's pretty helpful. We're all kind of stuck here, after all." Ned took a step back, nodding towards the dorm. "It's pretty basic in there, too. All the rooms are the same, with a few personal touches. Anything you need will be there at some point." He shrugged again, looking a little annoyed.