[as much as Chibiusa wants to appear normal, she can't help but snap into nearly a thousand years of etiquette - this woman is new, confused, and clearly royalty.]
My lady [let's not assume her position that would be Bad], forgive me - you find yourself, like the rest of us, in very strange circumstances! If all of your questions have gone unanswered, I can at least promise that harm is unlikely in this place!