[Just like how she treats Anna, although this is more than she's been able to give Anna in years - and that just makes the whole thing feel like an even bigger misstep. She doesn't quite turn to face her:]
I just... [She's so reminded of Anna. If she says this, it's almost like she'd be able to explain to Anna, to apologise, in a safe way.] About your brother. I'm sure whatever his reasons, he still...