[Maybe it's because this isn't the first time she's been asked such a question by now -- not the first time she's seen a person that has not experienced the kindness that he deserves. She recognizes it and can only answer in a soft smile, a pang of sympathy in her heart.]
Whatever I ask to know... that isn't more important than how comfortable you are about it.
[Rather than demand, she should give something of herself instead.] I would just like to help, if I can.