Still complicated. And told by the personally involved, which makes it dicey on a facts base. I say this as someone who is always personally involved and always dicey on facts therein.
SHIELD has a pretty liberal definition of what's acceptable body counts and actions, so if they've got their hackles up, there's probably reasons. I mean they're wrong. Frequently and disastrously, but still.
But fine, until proven otherwise, he is trying to walk the light side and put down his red light saber. If proven otherwise, I'm done again.