The differences between Captain Cardinal and Captain Phasma were many. Beyond the fact that she had replaced him as Brendol Hux's personal guard, her approach to everything had been all but entirely contradictory to his. He'd thought, before he knew the truth, that it was related to her background how she thought their stormtroopers ought to be trained, but he realized now that that was not the case. She just didn't believe what he did.
Archex had always made a point of eating with his students, of being present when they weren't locked in his training room. He'd always wanted them to feel, as he did, that they were part of something greater and important and that with the First Order their lives would reach a certain amount of potential that they could never have achieved in the Republic. And it was true - the Galactic Senate of the New Republic was short-sighted and their influence and resources limited to the places and people with money and resources to poor into the fledgling government. This meant conditions in the Outer Rim grew worse, in the shadow of the fallen Empire.
He saw a muted reflection of that here in the blocks of the Wittgenstein. While only just arrived, his work with the Order tuned him towards looking for people who needed help, who were angry, who were overlooked, and he found that in Melissa and a few of the other residents of Hotel block. All of them seemed frustrated with their constant punishments and, from the look of things, the other Wittgenstein factions mostly ignored them in their plight. That was wrong, but so demonstrative of sham governments and individualistic ideology.
But the first thing that Archex needed was to learn more about this facility, the people in it, and what exactly was different and uniquely oppressive about being trapped in Hotel. "Could you tell me more, Melissa, about the kinds of group punishments Hotel block has experienced in the past?"