I think you know that's not what I meant. I meant hearing back from a human that acknowledges that they're AWARE of the issue. Even if they can't fix it yet, knowing that someone read your request and intends to work on it is SOMETHING. Even if the bugs are a mystery to Squeaky, at least give us the courtesy of replying back to acknowledge our concerns. Whatever you think about hiring part-time consultants, paying members deserve five seconds of communication after three weeks of silence.