"But I'm at the front desk!" Laura says, and brings it down, frowning. "That wasn't an actual person," she says to Caro, and tries again. When she gets the same result a second time, she hangs the phone back up and sighs, looking down at Sakae.
Sakae looks back, with a little whine. "Sorry, Sakae. I can't find them either. It's not working. Maybe in a bit."