"Hufflepuff is the best house," Lucy said, smiling more broadly. She didn't have a lot of love for her days at Hogwarts, but her fellow Hufflepuffs had never been anything but welcoming and helpful, and it wasn't their fault she'd struggled so much. "And at least you know it's not bullshit when I say I'll work hard." It only occurred to her too late that she probably shouldn't swear in front of her prospective boss, but she couldn't exactly call it back. "Sorry. I can be polite around clients, promise. I worked for a children's charity for four years, I know when to say 'sugar' and 'fudge'."
She sipped her coffee while she listened attentively to Rich's explanation. She knew she was good with paperwork, so the piles of folders didn't really daunt her. The cash office she'd taken over had been far worse, crammed on every side with boxes and boxes of unwanted paperwork that was no use to anyone, and yet was hoarded in case, one day, they needed to refer to it. "Not that confusing," she replied, lifting her chin a little. The only thing that was a little daunting was the charm he mentioned, but Lucy held to her new-found determination not to let it bother her. She would find a way to make it work.
Unlike her previous job interviews, Lucy had far too many questions to know where to start. "I've never had a job in the wizarding world," she said, though he'd seen her CV - he knew that already. It seemed as good a way as any to get round to her point. "I left during the war and I've only just started to come back. There are probably things I don't even know I need to ask yet, about how employment practices work here." She shook her head, dismissing those as unimportant, for now, preferring to focus on the job in question. "You said tracking paperwork would be part of my job. What's the rest of it? Scheduling appointments? Dealing with finances? Meeting clients? Making coffee?" She didn't expect him to say yes to all of those, she just wanted to cover the bases. "Just for you? For you and your team? For the whole office?" She just wanted to get a grip on what her role would be, and how much work.