No time to go through and weed out all the FAQs that need fixing (sleep is important) however, the FAQ on changing emails and deleting old emails needs to include that validation emails cannot ever be deleted from email history.
Unless I am informed that we'll have that same ability in like, a month.
Once given the go ahead I will write it up.
Page Summary
September 2009
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Hullo.
updates to the support.bml needed
I was taking a peek at the support documentation and - it's seriously out-of-date. There are links to journals that no longer exist, as well as links to some that have new names. Information about invite codes is still in there. And those are just the ones that I've picked up on. I haven't worked much in support yet, so I was looking over the docs like one should when taking on a new project, and found that less helpful than it should've been. FAQ 8
...I have no clue who has faqedit here, any more. *snicker* New FAQ for mobile devices
FAQ to advise people having trouble browsing InsaneJournal on mobile devices to try [ http://www.insanejournal.com/mobile/ New FAQ
I need a new abuse FAQ or to update an existing one, so that it covers advising users to switch their community to moderated membership or posting in the case of excessive spam from a user. Request;
Could we have an FAQ or have this added to an FAQ, for people who may have trouble defriending people. FAQ 32
http://www.insanejournal.com/support/fa The first of many (About InsaneJournal category)
Due to a lot of changes on InsaneJournal, a lot of FAQ's need to be fixed. That's what I have been focusing on, going down in the order as they come. Please note a lot of things still need to be fixed and I am working on them as fast as time permits. Thank you. :) Syndication FAQs
The Syndication FAQs need an overhaul:
Permanent account faq
Request for an FAQ detailing permanent accounts and the details of this announcement here: [ http://asylums.insanejournal.com/announ Why did my account get deleted by itself
http://www.insanejournal.com/support/fa Hi, people with faqedit, FAQ 6 needs to be HTML-escaped. :) Thanks! New FAQ for syndication. Edits please!
How can I control the way my InsaneJournal entries display on RSS feeds? Could the Syndication FAQ be updated with info on the Redoing friendslist displaying incorrectly
http://www.insanejournal.com/support/fa FAQ help
I think this faq [ http://www.insanejournal.com/support/fa Another FAQ fixed
FAQ 163: What should I do if someone breaks into my account? has been updated. There were several typos and links to LiveJournal instead of InsaneJournal. Customization FAQ's updated
Major changes to some FAQ's. I only went through and fixed CODING. I didn't mess with the wording since my main priority is to ensure all the code is working correctly. Thanks to the users of InsaneJournal who brough this to my attention. My brain is a bit too fried to check the coding and make sure it's correct, but I will assume it is. If you notice ANY errors at all, please point them out to me ASAP so I can correct them. Thank you. Memories
This came up in support - I've split the memories FAQ into two categories... A New FAQ - what is a Friend All button? How do I create one?
This is an FAQ that has been a popular request among GreatestJournal users and consequently will be added to InsaneJournal quite soon. |