Duncan just nodded. He had no idea what kind that was but the cupboard was thankfully well organised and everything was clearly labelled. He opened the door and eyed the box right in front. He was sure there hadn't been one labelled Darjeeling in there the first time he'd looked, then again he hadn't been looking for Darjeeling either. He added that to the list of strange and unusual happenings in this hotel.
He set the box on the counter before reaching to pull down cups. This wasn't the tea he'd come down to get but it would have to do. Duncan remembers what it was like to feel as lost as that man looked. He still felt that way most of the time.
Once he had the tea steeping and the bread toasting Duncan finally turned again and looked at the man. "Have you really never had to make your own tea?" It wasn't unheard of in the great houses, but the one he had served was not that sort.