There was an overtly casual nature in his own dress but always with layers as if more clothes meant people would be further away. The buttoned-up flannel a far too common item in his wardrobe, and he rarely looked like he had a very good sleep, managing to shave just enough down to not have a full-on beard.
"Nice to meet you. Thanks for offering to show me. This place-" He took a breath, steadying his thoughts. "Is not the easiest to navigate." Will meant the statement more in the abstract nature of the phrase than literal.
He was used to everyone looking at him like a subject to be studied or worried about, so her direct gaze was not questioned, even if he did not meet it. He didn't need to. "How long have you been here?" Small talk was his least favourite pastime. In any other situation, the information would be irrelevant, here it was an attempt to figure out all the moving parts within the hotel.