[Hannibal's voice is soothing, the sort of voice he uses to calm distressed patients.]
I assure you, you are not out of your mind. However, as of this moment, the method by which we have arrived here is yet unknown, as is the location. There is some speculation that this is an afterlife of some sort, as many of those here remember dying before they found themselves at the hotel. But there are also many who do not.