Sam heard a slight scuffing sound outside the door, and stood to peer out the security window. Of course, he couldn't see anything, since she was sitting below eye level, but he thought he could hear crying, so he slowly, cautiously opened the door.
"Molly?" he exclaimed, looking out through the gap. "Hang on a second, let me just..." He shut the door again, unchained it, and opened it again, reaching out to help her up. "What's wrong?"