The ones who refused to believe were always the hardest ones. He could deal with the ones that broke apart and cried, or the ones who yelled and caused a scene. The ones who wouldn't accept were harder.
'I am sorry, Miss,' he said as softly as he could. 'But there is nothing more we can do for him now other than try to make him suffer as little as possible.'
'I would really need to know if he has any family that needs to be contacted. Parents, siblings, cousins - anyone at all?'