The voice startled her and she turned quickly at the sound, blowing a stray lock of hair away from her face with a puff. "Oh! No, no, I'm fine, than—" and was interrupted by sound of ripping paper. Of course. Her eyes fluttered closed for a moment and she took a deep breath, trying to quell her rising annoyance. This evening could not get any worse.
When she looked at the other woman again she gave her a tight smile. "Thank you. I'd love a helping hand. I'm just trying to get back to my apartment before another bag breaks." She cocked her head down the direction of the stairwell before letting go of the bags in her right hand and rest on the floor. "I'm Helena, by the way."
Her hand crossed the space between them and she finally got a better look at the dark haired woman in front of her. Helena still didn't recognize her, but her eyes flickered past her shoulder to the doors on either side of the hallways, finally seeing the "12" before each individual unit number. Her smile didn't falter though, she refused to let it, until she knew absolutely who it was. She'd staunchly ignore this sinking feeling until she had a name.