Ileana smiled sheepishly as the man grabbed her attention. She didn't really expect anyone to catch her little tantrum. "It's not been my best day," she told him with a little laugh. Or weeks really, except he didn't need to know that.
Reluctantly, she handed over one of the bags in her weak, still bandaged arm. "Thanks for the help, Jack. Elevator's stuck. Again. Making it up to the twelfth floor with everything wouldn't be pretty." She laughed a bit, "I'm Ileana, by the way." She paused as she looked at him, "I think we talked on the building forum before? You know my friend, Cole?"