InsaneJournal Announcements

I wonder if you can help, I've been trying to add a layout to this journal for two weeks now but each time I try I keep getting this error

"No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data".

Any idea what's causing this and when it might be fixed? I'd really like to get this sorted so this RP journal looks the way I want it to. Tried opening a support ticket but I have no answer as of yet and as it's gone on so long it's kind of frustrating especially I had to buy a paid account to be able to have a layout in the first place and it feels like wasted money at the moment.


Thanks - Becky (journal owner)