InsaneJournal Announcements

When I'm seeing at least three or four different people in every post you make telling you that they're losing money on this site and their support tickets are being ignored, I'm not investing in this site. You ignore those comments consistently, skip over them and respond to other people who AREN'T pointing out the shitty customer service here. You only show a presence if the site completely breaks and people go apeshit on the Facebook or if you're making another money grab. So by server projects do you mean family vacation?