![[info]](https://www.insanejournal.com/img/userinfo.gif){kind=small}
Here is the info on what happened yesterday that caused us to be down all day.
We contacted our service provider to upgrade the hardware in both of our database servers. One server was getting more RAM and the other was getting additional hard drives added. The server getting RAM was back up and running in very little time at all.
The other server, however was not so lucky. The additional hard drives caused some issues with the server and it took the provider over 6 hours to diagnose and resolve the issue. While the server is up and running, there is a lingering issue that can only be resolved by replacing that server.
Our hosting provider is going to be providing us with a server as soon as they can provision one and we will begin migration to it as soon as it is available.
What this means to you is that the site will have to go down for the time it takes to move the database to the new server. This is a very large database so this will take a considerable amount of time (2-4 hours estimated). In order to prevent the server from loosing any entries or comments, we will have to have the site shut off for that period of time.
Once this is done, we will be decommissioning the old broken server and the site will return to stability.
The times of this downtime will be posted to the IJ Twitter feed (@insanejournal) or on our facebook page (https://www.facebook.com/pages/InsaneJ
We contacted our service provider to upgrade the hardware in both of our database servers. One server was getting more RAM and the other was getting additional hard drives added. The server getting RAM was back up and running in very little time at all.
The other server, however was not so lucky. The additional hard drives caused some issues with the server and it took the provider over 6 hours to diagnose and resolve the issue. While the server is up and running, there is a lingering issue that can only be resolved by replacing that server.
Our hosting provider is going to be providing us with a server as soon as they can provision one and we will begin migration to it as soon as it is available.
What this means to you is that the site will have to go down for the time it takes to move the database to the new server. This is a very large database so this will take a considerable amount of time (2-4 hours estimated). In order to prevent the server from loosing any entries or comments, we will have to have the site shut off for that period of time.
Once this is done, we will be decommissioning the old broken server and the site will return to stability.
The times of this downtime will be posted to the IJ Twitter feed (@insanejournal) or on our facebook page (https://www.facebook.com/pages/InsaneJ