I took the site down for a few minutes this afternoon to clean up the database. We were getting some errors uploading userpics that I think was caused by the database indexes being crashed. It's all clean now and everything should be working.
![[info]](https://www.insanejournal.com/img/userinfo.gif)
sherlockI would really strongly recommend using the icon uploader. Most if not all computers have some sort of unzip capability. All you'd have to do is put your icons in the folder and input your name and password. No one is a hopeless case, you just haven't had someone explain it properly yet.