InsaneJournal Announcements

Login issues

InsaneJournal Announcements

Login issues

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2 days ago we made a change to the systems that send our e-mails. We think this should have had an impact on the issues some of you have had with getting logged out of the site and seeing an insecure page when viewing entries and making comments.

Can you let me know if things have gotten better? If not can you please walk through steps to recreate the issue?
  • what about the problem with page loading? sometimes i have to wait anywhere from 60-90 seconds for each page i load, when i reply to a comment or anything. it's frustrating.
    • I'm only getting around 10 seconds before pages load, but it's a longer wait than the usual second or two at most I used to get on IJ.
    • I've been having issues with pages loading as well. Glad to see I'm not the only one with this issue, I was starting to think it was something on my end even if it's just IJ that loads slow. It doesn't matter what I'm doing, changing accounts, posting a reply, refreshing a page for whatever reason, it's all very slow and extremely frustrating.
  • That problem seems to be resolved, but now I'm not getting notifications, or getting like 1 out of 5.
  • I still seem to get about two to three comments in around this time of night, 9:00PM EST, and then it keeps logging me out saying my login cookies have disappeared.
  • For me it happens any time that I click on a link in an email notification and then try to reply on the webpage.
  • squeaky help me i need to get into my old account [info]khaleesi but i don't remember my pw and my old email (which i can provide info for) is retired. i also have the old credit card deets attached to it, idk how else to prove this is me. halp.

    idk what to do but pls can you send me a new pw so i can torment my old friends.
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