The last thing Michael had expected was to make the woman fall when she heard him. Maybe hello would've been the better choice. He hurried over and offered his hand up to help her. "Are you alright? I'm really sorry."
He rubbed the back of his head in his usual nervous way once she was back up and gave an awkward sort of nod. "Yeah, I um... I'm here to pick up an order and to get a few extra things if you dont mind.... are you sure you're alright?"