[info]lostangelssong in [info]07refugees

Just a thought...

Something to ponder.

We all know that LJ has an auto-payments option for people with paid accounts. You give them your credit card information, they keep it on file, and your paid account ends up being about five bucks cheaper a year. Right?

I don't have that feature set up on my LJ (my paid time doesn't run out until December, but then I'm letting my account lapse) but I know that there are plenty of people who do.

Which raises a very interesting question. If LJ permanently suspends/bans a person with a paid account that has auto-payments set up, can they, in theory, get money from that person indefinitely? Especially since the account won't have been deleted, only suspended, and the person has no way to go in and turn the auto-payments off?

I'm half-tempted to write a support ticket to LJ about this, and then I have to wonder if it would even really matter considering their utter lack of anything approaching good customer service, especially as of late.
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LJ, itself, turns off automatic payments when they do the permanent suspend - they did it for me - even sent a letter stating the same.

Even if they didn't, a suspended (permanent or otherwise) user can still sign into their account, even adjust their user info, last I checked, read "some" notifications, and presumably adjust payment option if that were necessary - just can't post or comment while signed in.

Heck, the permanently suspended user can even sign in to manage their communities, if those were not also suspended - I had the strange pleasure to sign in as a suspended user, and approve myself, as a member (with a new lj) of the community I'd created (before it, also, was suspended), lol, even made my new self the maintainer of the thing. This may be why they endeavor to delete one's associated communities at the same time, now.
Well, at least their accounting is in order. Even if their damn customer service is made of fail.