New Support Desk and Forum for Vox Populli Rather than wandering around between LJ and clones, I've set up something with a few more features. Vox Populli (and Glenfinnan Web Hosting, my non-fannish hosting side) have a Support Desk and a Forum now!
Support Desk:
http://glenfinnanhosting.com/support/The support desk is the place to open a ticket when you're having problems with your account or have questions that deal specifically with your account. You can also open a ticket by email by sending an email to:
support [at] glenfinnanhosting.com
Either way, you'll get back an email confirmation, you'll get notified by email of any replies and you can add to your ticket or reply by email. You can also do that at the above url as well, the first confirmation will include your login info to view your open tickets and all replies.
Forum:
http://glenfinnanhosting.com/forum/The forum takes the place of this LJ, I'll post any news, status updates or announcements there in the News & Announcements category plus, in the Open Discussion category, you can ask general questions there, discuss creating websites, setting up email addresses, subdomains, ftp accounts, using PHP, MySql, Perl, anything related to the services that Glenfinnan and Vox Populli provide. Anyone can answer questions and of course, I'll be on hand to help out too.
Anyone can read the posts at the forum but you will need to register with a valid email address to post or reply to a post.
Both the forum and support desk are hosted offsite so even if the Glenfinnan/Vox Populli server is down, these sites will be accessible. And I have a new offsite email address, contact [at] glenfinnanhosting.com, where you can reach me by email if the server is down - but I will likely direct you to either the support desk (if it's specific to your account) or the forum (if it's about the status of the server), both of these provide better tracks for everyone than just emailing me. (The alice.ttlg [at] ditb.net address still works although I will phase that out in the next month or so.)
ETA: I've syndicated the feed of the News & Announcements category here on InsaneJournal. You can friend
glenfinnanhost and see any new posts in your flist. It'll be low traffic as I'm the only one who can post in that category.