For the first time ever, I just had to talk someone through setting up the operating system that comes with their laptop. Like, it is self-prompting, and tells you what to do, but for some reason they needed me to talk them through it. Took twenty minutes, felt like nine hours.
I would've done a back to back child watching marathon instead of this, I really would've.
At least this week I haven't had to say 'have you tried turning it off and back on' yet.