Charles had been in the back room searching for a doll he had purchased the previous weekend. He found it terrifying, but he had a buyer interested in it because the hair on the doll's head was human hair. The fact that he couldn't find it disturbed him a little, as he was imagining horrifying scenes were the doll had jumped up and scuttled away.
He was thrilled to hear someone call his name so he could abandon the search. No one since his mother had called him Charlie though he had given someone else permission recently. He ducked into the front of the shop with a grin and he held his hand out to shake hers. "Hello! Sorry, I lost my doll. I mean not my doll..." He cleared his throat and shook his head. He could sense she wasn't mortal, which pleased him. It meant he could explain who he really was.
"My name is Charles, or Charlie," he said with a smile, "but most people know me as Lewis Carroll."