I can't access the forums to figure out why I can't log into the game. My account seems to be working enough on the passport site, but the same userid and password that should work for the forums, doesn't.
The customer service support page from http://www.nexon.net or http://passport.nexon.net/ leads to a gibberish broken code page. There is no customer email on the site. A quick google brought me to yahoo.answers where someone answers another person by saying that sometime in late 2007, the company took the customer service email off the site on purpose.
More googling discovers a lot of dissatisfaction with customer service, usually revolving around MapleStory and loss of ID/Passwords aka inability to log in.
The reason I wanted so very much to log into the forums (which I managed once to ask a question and haven't managed to do again in a 24 hr period) is because I can't log onto the game itself. I get the message 'incorrect passowrd error 30006'.
And I know it's not me somehow, because in frustration and desperate to find amusement I looked up more MMORPG's and found FairyLand, downloaded it, activated it, logged in and got half an hour's game time before I got sleepy.
By the end of the day today if I still can't access Mabinogi, I'm removing the program from my system (which I'd done twice already and then reinstalled to see if somehow the problem was -there-) and leaving it off and another company can get my squee, delight, hours of play and likely eventual money.
I'm not even sure why I'm giving them more time - maybe it's because they had those lovely videos of game play which helped me feel part of the story and interested in the world before I even sought out a beta key.
But that goodwill is on dregs right now and going dry very, very, fast.
If someone else manages to access the game before the trial runs out today at 9pm (Pacific I believe, but I'm not sure) then more power to you.
The customer service support page from http://www.nexon.net or http://passport.nexon.net/ leads to a gibberish broken code page. There is no customer email on the site. A quick google brought me to yahoo.answers where someone answers another person by saying that sometime in late 2007, the company took the customer service email off the site on purpose.
More googling discovers a lot of dissatisfaction with customer service, usually revolving around MapleStory and loss of ID/Passwords aka inability to log in.
The reason I wanted so very much to log into the forums (which I managed once to ask a question and haven't managed to do again in a 24 hr period) is because I can't log onto the game itself. I get the message 'incorrect passowrd error 30006'.
And I know it's not me somehow, because in frustration and desperate to find amusement I looked up more MMORPG's and found FairyLand, downloaded it, activated it, logged in and got half an hour's game time before I got sleepy.
By the end of the day today if I still can't access Mabinogi, I'm removing the program from my system (which I'd done twice already and then reinstalled to see if somehow the problem was -there-) and leaving it off and another company can get my squee, delight, hours of play and likely eventual money.
I'm not even sure why I'm giving them more time - maybe it's because they had those lovely videos of game play which helped me feel part of the story and interested in the world before I even sought out a beta key.
But that goodwill is on dregs right now and going dry very, very, fast.
If someone else manages to access the game before the trial runs out today at 9pm (Pacific I believe, but I'm not sure) then more power to you.